Delmanor Corporate Team

SHELDON GOULD
Chief Operating Officer

Sheldon is a passionate and collaborative leader who continuously finds ways of improving the quality of services offered to our residents. He excels in bringing out the best in others. Sheldon ensures that our team lives the Core Values and that Residents enjoy The Delmanor Experience every day. Prior to joining Delmanor in 2005, Sheldon held senior management positions in the retirement living industry and in well-respected hotels and restaurants.

MARK ZEMEL
Chief Financial Officer

Mark is responsible for the financial leadership of the company, including obtaining financing for existing and new projects, risk management, evaluating new development opportunities and liaising with our partners and investors. Mark and his team also provide accounting and financial reporting support to our communities. Prior to joining Delmanor in 2006, Mark served as Director of Corporate Projects for our parent company, Tridel. He also served as Director of Finance for infrastructure and manufacturing companies.

ELAINE WOOD
Vice President, Marketing and Operations

Elaine is a versatile and creative team player who leads by example, manages through consensus and builds strong teams. She is keenly interested in maintaining high operational standards for service delivery; resulting in exceptional resident and employee satisfaction. Elaine joined Delmanor in 2009 and has been instrumental in expanding our brand presence, along with establishing key operational best practices. Prior to joining Delmanor, Elaine was a Regional Director and General Manager.

ROBYN KNEZIC
Director, People & Culture

Robyn has a passion for developing people, she is an employee-focused human resources professional who drives a culture of excellence organization-wide through training and development, colleague engagement, and continuous improvement initiatives. She rolled out a customized company-wide Service Excellence program that has become an integral part of the company’s culture. Robyn joined Delmanor in 2004, as General Manager of Delmanor Elgin Mills and led the opening team of Delmanor Northtown in 2009.

BILL KAVOURIS
Director, Building Services

Bill is responsible for building services and procurement, health and safety and he also oversees large renovation projects. Prior to joining Delmanor in 2011, Bill managed industrial, commercial and multi-residential properties. He has a strong background in operational maintenance to ensure maximum efficiencies are achieved.

MANU SHARMA
Controller

Manu leads the Delmanor accounting and finance team and provides accounting, financial reporting and administrative support to our communities.  Prior to joining Delmanor in 2017, Manu worked for another Canadian senior housing operator and was responsible for overseeing the operational finance team.  Manu is passionate about working in the senior living industry and holds a CPA, CGA designation.

ANDY LY
Manager of Marketing & Communications

Andy is keen on expanding Delmanor’s brand presence; allowing more consumers to discover The Delmanor Experience. His goal is to help retirees and their families make an informed decision, enabling them to choose a retirement lifestyle that is best suited to their needs, while showcasing Delmanor as a leader in retirement living. With an “analytics first” mentality, Andy thrives on understanding human behaviour and how these behaviours influence lifestyle preferences and buying decisions. Prior to joining Delmanor in 2019, Andy managed various marketing and communication strategies for IT, Software companies and the Travel & Tourism industry.

KELLY JAMES
Manager of Community Outreach

Kelly is passionate about working with older adults and building strong community partnerships throughout the Greater Toronto Area. Kelly  joined Delmanor in 2005 and successfully leased up two of our Delmanor Communities. Kelly’s has a deep knowledge of the retirement industry. Her hard work and genuine approach to building partner relationships, has lead to Delmanor’s enviable reputation in the community. She is a well-respected ambassador for Delmanor.

WHITNEY HILTS
Manager of LivingWell Services

Through her passion, knowledge and enthusiasm, Whitney continues to expand the quality of Delmanor’s LivingWell services, by researching and developing innovative programs and putting a focus on fitness and healthy lifestyle options for Residents. Whitney joined Delmanor Elgin Mills in 2009 as their LivingWell Manager and was instrumental in expanding programs and services for a diverse group of residents, including residents living with dementia. Whitney is a certified senior fitness instructor with the Canadian Centre for Activity and Aging.

DIVAKAR RAJU
Manager of Culinary Services

Chef Divakar, also known as “Chef D” brings his years of experience as an international Chef. Chef D joined Delmanor in 2010. He was the Culinary Services Manager at Delmanor Northtown and was promoted to Corporate Manager of Culinary Services in 2015. Chef D’s philosophy is that fine dining and healthy food choices are not only a possibility but a reality, where the emphasis is always on fresh, healthy and varied menu options.

BRENDA MARTIN, RN
Manager of Health and Wellness

Brenda’s role is to ensure Delmanor is fully compliant with the Retirement Homes Act; ensuring all nursing and infection control regulations, along with the Ontario College of Nursing standards are adhered to. Brenda joined the company in 2009 as the Health and Wellness Manager at Delmanor Wynford. In 2015 Brenda became the  Corporate Manager of Health and Wellness. Brenda is a dedicated nursing professional who is passionate about delivering exceptional care and service to our Residents.